Conference Speaking

Our motivational customer service presentations, delivered by our renowned international speaker Jonathan Winchester, have captivated and inspired thousands.

Selected Presentations

Farmshop & Farm Retail Seminar

Speaking to the owners, managers and key staff of farm shops and farm retail businesses, Jonathan offered some sound advice on how to look after your existing customers as well as enticing new ones to spend more.

2007 FARMA conference

Listen to a sample of Jonathan’s engaging speech to delegates at the 2007 National Farmers’ Retail & Markets Association (FARMA) conference.

Read the transcript of the sampled 2007 FARMA conference speech.

By mystery shopping a number of their farm shops and pick-your-own farms prior to the event he was able to use the results and his experience to offer advice on delivering a better shopping experience for their customers.

Listen to Jonathan’s speech (48mins) at FARMA’s 2007 conference (MP3, 46mb).

Testimonials

“Thanks very much for your presentation—I thought it was excellent and just what I wanted for my clients. More importantly, having received feedback already, it sounds exactly what they wanted too!”

Peter Mills

Barclays Bank

“Thank you very much for delivering the session to the retail students last week. I met them yesterday to deliver my session, and they were singing your praises highly.”

Clare Griffiths

Business Development Manager (Entrepreneurship), University of Brighton

“Thank you very much for your wonderful presentation at the [ProfitNet] launch last week. It was very inspiring and engaging and I know attendees found it very motivational.”

Anjuu Trevedi

ProfitNet Director and Senior Business Development Manager, University of Brighton

“Thank you very much indeed for speaking at the FARMA conference, it was a great talk and the verdict from the feedback forms has been universally excellent, which is exactly the reaction you want.”

Rita Exner

National Farmers’ Retail & Markets Association (FARMA)

Where to begin?

You can start by e-mailing us. Shopper Anonymous wants to hear from you!

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• Client Testimonials: What people say about Shopper Anonymous UK