Customer Service Training

Our knowledge and experience of having conducted over 120,000 mystery shops help us to deliver entertaining, hard-hitting and motivational customer service training workshops which have benefited more than 2,500 staff to date.

Testimonials

“I have always been a little suspicious of the millions of training sessions available on the market, BUT, in Jonathan we have found someone that understands our business and can relate to our team, therefore getting the best from them! Personable and approachable Jonathan has the ability to relate to people of all ages and from all walks of life. The customer service training provided was informative and well delivered. The response from all the staff has been incredibly positive and they are already looking forward to the next one!”

TOM NEWEY

Operations Director, Cobbs Farm Shop & Kitchen and Woody’s Farm Shop & Dining

“May I thank you on behalf of all the staff for the two excellent training sessions. The consensus of opinion is very encouraging and the Management Team are confident that a lot of what you said and demonstrated will very quickly work its way through to the daily running of the Farm Park.”

TIM ROLLINGS

Fishers Farm Park

“I feel the training that the teams have had has been very valuable. It has made them see the farm through a visitors eyes, it has also made them take pride in their work and in their surroundings. It has given them vision for the future, and made them question what they are doing and why.”

SALLY DUGUID

Tulleys Farm

Where to begin?

You can start by e-mailing us. Shopper Anonymous wants to hear from you!

Looking for Sales Training?

See more information about our sales training workshops.