Who are Shopper Anonymous UK?

Our goal is to become the preferred mystery shopping organisation to all UK independently owned businesses.

Shopper Anonymous UK is an independent mystery shopping group based in East Sussex. We specialise in improving customer service standards by providing businesses with constructive, non-emotive feedback through our mystery shopping programs.

Our programs are unique due to the quality of our observations. We hand pick our team of shoppers, which means the quality of the feedback is accurate and written in a style that explains the experience in a full, constructive but honest manner.

Set-up in 1995 by Jonathan Winchester, in Perth, Western Australia we have developed the highest quality mystery shopping product in the world.

Ten years later, after successfully expanding the business into the Eastern States of Australia and New Zealand and selling them, Jonathan established Shopper Anonymous UK.

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