Our Services

Mystery Shopping

Mystery Shopping is specifically designed to assist you to improve the customer service standards in your business. If a program is introduced properly it can also act as a motivational and training tool for all your team.

Shopper Anonymous has a unique product, as the report style is more detailed and factual than any other product in the marketplace.

You will also notice that our site does not advertise for potential shoppers. That is because we hand pick them, to ensure we develop a team that provides excellent quality feedback. This is our point of difference.

We position ourselves as being the best quality mystery shopping business in the world.

If you would like to see if you qualify for a free mystery shop, please click here.

Customer Service Training

Having conducted more than 100,000 mystery shops we know that makes for a good customer service experience and we are able to transfer our knowledge into enthusiastic and fun customer training workshops.

We can cater for any type of business and for any size of group.

Business Consultancy and Coaching

Having set up two international businesses and then selling them Jonathan Winchester knows how to make a business work. His key strength is getting the best out of people and developing a business ambience, which ensures the customer receives a terrific experience.

He now acts as a mentor and consultant to a number of business leaders.