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OUR EXCITING HISTORY


  

  Jonathan Winchester

  Founder of Shopper Anonymous and now
  Managing Director of Shopper Anonymous UK

INTRODUCTION 
Shopper Anonymous was set up in Perth, Western Australia in 1995 by Jonathan Winchester as a result of visiting local supermarkets and being frustrated by the customer service. Jonathan approached some independent store owners who agreed to trial his product.

JUNE 1997 
Shopper Anonymous expanded into the Eastern States of Australia.

MARCH 1999 
Shopper Anonymous expanded into New Zealand, after winning the biggest mystery shopping contract on the Island.

SEPTEMBER 2001 
Shopper Anonymous hit a key milestone of servicing 600 businesses every month.

MAY 2002 
Shopper Anonymous becomes the first mystery shopping company in Australia to mystery shop a whole town!
 
Geraldton in Western Australia received Government funding in a bid to improve the town's service levels. The project was enormously successful. To view the project in detail, please click here.

SEPTEMBER 2004 
Shopper Anonymous New Zealand is sold.

APRIL 2005 
Jonathan, Debbie and their three children return to the UK and place the Australian business under management.

JUNE 2005 
Shopper Anonymous UK is established.
OCTOBER 2005 
Shopper Anonymous Australia is sold to the management team.

OCTOBER 2005 
Jempsons, thought to be one of the best independent supermarkets in the world, starts to use Shopper Anonymous UK for their mystery shopping.

AUGUST 2006 
In August 2007 Shopper Anonymous begins the journey to become the most dynamic mystery shopping business in the UK.

FEBRUARY 2007 
To much acclaim Shopper Anonymous UK conducts a full mystery shop on Horsham retailers, culminating in the retailer of the year award for the town (See testimonials)

MARCH 2007 
Shopper Anonymous UK wins Booths Supermarket contract throughout the North West of England
   

 


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